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REGISTRATION TIPS

    
1. If you have previously submitted emailed requests to HHS, we may already have an account set up for you. If a profile already exists with the email address, you will be prompted to retrieve a temporary password. The password will be emailed to the address on file.

 2. After you click submit, please check your email. You will received two emails: One with your user name and another with your password. It could take several minutes for the email to be delivered.  Be sure to check your spam or junk folder if you do not receive the email notification within 15 minutes.

 3.  Once logged in to your profile, be sure to change your temporary password.

To submit a FOIA request or appeal using your PAL account, see these instructions: https://requests.publiclink.hhs.gov/App/ReferenceGuide.aspx

Privacy Act Statement

This Statement is provided pursuant to the Privacy Act of 1974 (5 U.S.C. § 552a): The information you are requested to provide in order to create a PAL account and use PAL to submit a FOIA request or appeal is authorized to be collected under the Freedom of Information Act (5 U.S.C. § 552). Completing the PAL fields is voluntary, but failing to provide any or all of the requested information may prevent HHS from creating a PAL account for you, which may delay receipt and processing of your FOIA request or appeal. The principal purposes for which HHS will use the information that you provide in PAL are to create a PAL account for you, and to track, process, and respond to requests and appeals that you submit to HHS through your PAL account.  The information you provide will be included in a Privacy Act system of records, and will be used and may be disclosed for the purposes and routine uses described and published in the following System of Records Notice (SORN): 09-90-0058 Tracking Records and Case Files for FOIA and Privacy Act Requests and Appeals, 81 FR 17463 (3/29/16), updated 83 FR 6591 (2/14/18).

No particular form is prescribed for making a FOIA request.  You may submit a FOIA request using PAL or in any manner that conforms to the HHS FOIA regulations.  http://www.hhs.gov/foia/statutes-and-resources/45cfr5/index.html



Please note that the HHS FOIA PAL site works best if you use Internet Explorer in compatibility mode.

All requests received after 5 pm Eastern Time, will be considered "received" on the next business day.
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